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How do I return an item? Refund/Return Policy: Got All Your Marbles? Interchangeable Jewelry is completely handmade, and every effort will be made to ensure that our jewelry lives up to your best expectations. In the event that you are less than completely satisfied, we will make every effort to resolve the issue to your approval. If a product is returned within 30 days of the date of shipment, in its original condition, we will provide a full refund of the purchase price. Shipping fees will not be refunded. We guarantee the workmanship of each handmade piece, and if a problem arises from a defect in craftsmanship we will cover the cost of shipping in making an exchange. We will also accept exchanges of new merchandise to replace a new ring with a different ring size, but the customer must cover the cost of shipping. 3601 E 44th Street, Suite 105 Tucson AZ 85713 Please call for appointment and to make sure we will be in. Wholesale Customers: You will have one year in which to return items that are not moving for you and can exchange them for those that appeal to your customers with no re-stocking fee. If you have older inventory, we are happy to exchange items up to $ 1000.00 with no re-stocking fee. Exchanges over $ 1000.00 that are over a year old will incur a 20% re-stocking fee. |
